16 22 30 CONTENTS March/April 2023 | Vol. 49, No. 2 IN EVERY ISSUE 4 8 12 13 Straight Talk! President’s Message ISSA Insights Members Making Headlines 34 Reshaping Distribution Centers and Warehouses The transformation in the world of robotics and the supply chain. FEATURES 16 100 Years of Supply and Demand How ISSA and distribution work together to strengthen an industry. YOUR ISSA 36 Residential Connection 40 Charities 44 Worldwide 46 Welcome, New Members! 22 Can Work Clothes Spread Germs? Let’s take a close look at the research. 26 Challenges for Distributors and the Supply Chain in 2023 Preparedness and resilience will help distributors deal with obstacles. 30 Avoid the Blindside CIMS helps you establish a balanced, structured business model. VISIT US ONLINE ISSA.com LIKE US ON FACEBOOK @issaworldwide FOLLOW US ON TWITTER @ISSAworldwide INSTAGRAM @issaworldwide LINKEDIN issaworldwide EMAIL THE EDITOR jeff cross@issa.com ISSA Today is published six ti mes per year by ISSA ® , 10275 W. Higgins Road, Suite 280, Rosemont, IL 60018, USA. 800-225-4772 (North America) or 847-982-0800; digital editi on, www.issa.com/magazine. ISSA ® is a registered trademark of ISSA. All images within this publicati on are credited to Gett y Images unless otherwise noted. 2 ISSA Today | March/April 2023